JET67 Configuration Manual for use with Logitek Helix Radio Console

JET67 Configuration Manual for use with Logitek Helix Radio Console


Thank you for purchasing a Logitek Networked Console System. Logitek has offered Continuous Innovation Since 1979, and the JET67 continues that tradition with AES-67 networking, Livewire+ and Ravenna compatibility, and optional Dante networked audio in a single rack unit.


Logitek Electronic Systems, Inc.
5622 Edgemoor Dr.
Houston, TX 77081
United States of America

Tel       (713) 664-4470



Copyright © 2021 Logitek Electronic Systems, Inc.


Every effort has been made to supply complete and accurate information. However, Logitek Electronic Systems, Inc. assumes no responsibility for its use, nor any infringement of patents or other rights of third parties, which would result.

This product contains Livewire and Livewire+ technologies used under license from TLS Corp. TLS Corp patent information is available at

This product contains Ravenna technologies used under license from ALC NetworX GmbH.

Dante is a trademark of Audinate Pty Ltd and its technologies are used under license. Audinate patent information is available at

Worldwide rights reserved. Except for your own personal use, no part of this publication may be stored in a retrieval system, transmitted or reproduced in any way, including but not limited to photocopy, photograph, magnetic or other record, without the prior agreement and written permission of Logitek Electronic Systems, Inc.

Logitek is a trademark of Logitek Electronic Systems, Inc.

All other trademarks acknowledged.

System Requirements

You will need the following things to configure the JET67:
  1. JetStream Server software for JET67
  2. A Windows 10 computer with Chrome or Edge. Firefox is not recommended.
Logitek has tested JetStream Server for JET67 on Mac using a Parallels Virtual Machine installation of Windows 10 and running Windows 10 under Boot Camp. Either option will work if you travel with a Macbook instead of a PC.

Where to obtain JetStream Server for JET67

How To Install JetStream Server for JET67

  1. Create a folder on your PC called C:\Logitek
  2. Extract the contents of the zip file to C:\Logitek
  3. The executable file you will need to run is called Jet67Server.exe

Power Connections


The JET67 contains one 20 watt, 90-264 VAC, 47-63 Hz power supply with a standard IEC connector. A power cord is supplied for units shipped within North America.

Redundant Power Connection

A 12 volt DC power inlet is provided to connect an external power supply for redundancy.

Connect Your PC to the JET67

Logitek IP Addressing Standards

If you have purchased a Cisco SG350 series network switch from Logitek, we have configured the switch as follows:
  1. The default address of the switch is
  2. A DHCP server has been configured on the switch with an address pool of -
  3. The default address of the JET67 will be set to (If you have purchased more than one JET67, the default address will be written on a sticker on the unit.)
  4. You will be able to connect the JET67 and the computer you will use to configure it to the switch. As long as your computer is set to receive an address automatically (via DHCP), your computer will automatically be in the correct subnet to configure the equipment.

If you have not purchased a Cisco SG350 series network switch from Logitek, you will need to do the following:
  1. Plug your computer into any network port on the back of the JET67
  2. Set your computer to a static address in the 192.168.67.x subnet
  3. The default address of the JET67 will be set to If you have purchased more than one JET67, the default address will be written on a sticker on the unit.)
  4. If you are planning to use Dante, remember that everything must be in the same subnet, so either set up a DHCP server on the network or set everything up with static addresses in the same subnet. We suggest DHCP, as Dante cards can sometimes fight you when you try to set things to static. In our experience, Dante is much easier to use when you're running DHCP.
While these are the standards that we've adopted, you are free to put your equipment into any valid subnet that you desire. After you initially connect to the JET67 you can then adjust the IP address to fit your facility's address schema.

The JET67 does not currently support redundant Dante networks.

Ethernet Connections

The back panel of the JET67 has connections for a small Ethernet switch:

There are two 10/100 connections, and two Gigabit Ethernet connections, labeled NET 1 and NET 2. You can connect to any of the network ports. If connecting to a main audio network switch, we recommend using NET 1 for that connection.
While the SURFACE connection uses a RJ-45 connector, this is NOT an Ethernet connection. This will go directly to the Helix Console and not to an Ethernet switch.

Start JetStream Server and connect to the JET67

1. Start Jet67 Server
2. Click on the External Comm tab
3. In the lower right corner, click on the TCP/IP tab. Under TCP/IP Client, fill in the IP Address of the JET67 on the Remote IP Address line. The Remote TCP/IP port is 9500.
4. Click the Setup tab. With the protocol set to Logitek LP2, click "Connection Enabled as TCP/IP Client." You can ignore all the other settings on this tab like "first fader" and "number of faders" as we don't use them for this product. If you connect, you will get a green light on the TCP/IP tab and if you go to the JetStream Log page you will see that the unit is connected.
5. Launch a web browser and go to The username is "user" with no password.

Programming The JET67

How To Add A Microphone Input

How To Set Up Mic Muting

How To Set Up Analog Inputs

How To Set Up Digital Inputs

How To Assign Sources To Console Faders

How to assign sources to the console faders on the Logitek JET67. Also, how to assign monitor sources for control room monitors, headphones, and studio monitor; how to assign sources to Mixer A, the 3 channel submixer, and how to assign sources to Router 1, 2, and 3 utility routers on the Logitek mixIT console and other Logitek devices.

How To Add Analog and Digital Outputs

When you create a new output, the JET67 will create the route for you when you set the Default Route in the web page.
If you edit an existing output, when you save the change, the default will be saved to the system BUT the JET67 will not change the route. Our thinking here is we want to avoid routing away something that might be on the air.

You have two options to change the route on an existing output.
  1. Do a Default Reset. Click Defaults in JetStream Server and then Click Refresh in JetStream Server. This is very disruptive, as every route on the engine will go back to default and you will probably interrupt audio.
  2. Change the route manually on the JetStream State page in JetStream Server. Make a note of the output address on the web page when you edit it and then scroll to that address in the JetStream State page and change the route. This video shows you how. 

How To Add Network Outputs

When you add a Dante network output, you should see it in Dante Controller right away.
When you add an AES-67 or Livewire output, it can take up to 5 minutes for the SAP protocol to announce it to other devices, so don't panic, have a coffee and come back in a bit.
When using Livewire X-Nodes, make sure to turn on SAP in the X-Node Setup, as we will use that protocol to communicate. If you're not seeing Logitek AES-67 or Livewire+ streams in the X-Node software and you're not seeing Axia AES-67 or Livewire+ streams in the Logitek software, the first thing to check is the SAP setting in the X-Node.

Managing Network Inputs

Using JetStream Server To Change Routes

The JetStream State Page is where you can change routes on the fly, adjust fader levels, turn channels on and off, and even access EQ and Dynamics controls away from the console.

Front Panel

Front Panel

Indicator Lights

On the right hand side of the front panel, you will see the following indicators:

DSP: This is a red LED. If it is glowing steady, the JET67 is operating normally. If it is blinking, it is in factory reset mode.
Net1 : This amber LED will blink rapidly when a network cable is connected to gigabit port 1 on the back panel.
Net2: This amber LED will blink rapidly when a network cable is connected to gigabit port 2 on the back panel.
Sync: This is a green LED. If it is glowing steady, the JET67 is locked via the Precision Timing Protocol to the main network timing source. If it blinks slowly (one second on, one second off) then the JET67 is the main network timing source. If the LED is not illuminated, then the unit is operating under its own clocking source and it has not detected any other PTP devices.
Pwr: This blue LED will glow when power is present.

No-Load Reset Button

This is a small black button to the right of the power LED. This button is used to perform a "no-load" reset to recover from a malformed configuration file. Here is what to do:
1. Unplug the power
2. Hold down the reset button
3. While holding the button, plug the power in. You will see a blinking red DSP light. Let go of the reset button.
4. Use JetStream Server to load a known good config file

System Resets

The following resets may be done from the JetStream Log page in JetStream Server:
  1. Refresh - tells the system to re-reroute everything in memory. Does not interrupt audio. Does not return routes to their default.
  2. Hardware Reset - Resets the system hardware. Use this reset if the engine locks up (squealing sound) or if there is no audio. It's the equivalent of pulling the power and rebooting. Will briefly interrupt audio and cause a popping sound when the analog cards reboot
  3. Defaults - return all routes to their default. Click Refresh after performing Default reset to update surface labels.


Systems Without a Dante Card

The default sync is PTP v2. The JET67 will find its sync on the network automatically and the units on the network will select which machine is leader without user intervention. If the JET67 is being operated standalone and there are no PTP clocks on the network, it will use its own internal clock. When the JET67 powers up or performs a hardware reset, the system will pass audio within 2 seconds of boot.

In JetStream Server, on the Administration page, you will see that the sync is set to "none." Leave this setting as-is; it will default to its internal crystal first and then automatically align its internal sync to PTPv2.

Dante Systems Only

The JET67 must use the PTP clock from the local Dante card. The Dante devices will elect their clock leader without user intervention. Having the JET67 lock to the Dante card will prevent unwanted clicks or distortion from Dante audio sources.
  1. When the JET67 powers up or when it performs a hardware reset, it will take up to 10 seconds to pass any audio because the Dante card must boot up first.
  2. We will set the JET67 up to sync to the Dante card at the factory. The following settings in JetStream Server on the Administration page must not be changed, as this is what will tell the engine to take its clocking from the Dante card:
  3. If you upload a new XLS file into an engine with a Dante card, make sure these settings are in place to prevent unwanted clicks and distortion on network sources.

Using Virtual Soundcards


Dante Virtual Soundcard


Audio Connections

The JET67 uses 5 pin European-style terminal blocks, commonly known as Phoenix connectors. These solderless terminal blocks are easy to connect.

Insert tinned wire into the slot. Use a small screwdriver to tighten the connection to the plug. Insert the plug into the jack on the back of the JET67.

The connections on the back of the JET67 are grouped as follows:

+ Gnd +
Dig In 1 Dig In 2

+ Gnd +
Dig Out 1 Dig Out 2

+ Gnd +
Mic In 1 Mic In 2


+ Gnd +
Ana In 1 Ana In 2


+ Gnd +
Ana In 3 Ana In 4


+ Gnd +
Ana In 5 Ana In 6


+ Gnd +
Ana Out 1 Ana Out 2


+ Gnd +
Ana Out 3 Ana Out 4


+ Gnd +
Ana Out 5 Ana Out 6


+ Gnd +
Ana Out 7 Ana Out 8


+ Gnd +
Mic In 3 Mic In 4


+ Gnd +
Ana Out 9 Ana Out 10


+ Gnd +
Ana Out 11 Ana Out 12


+ Gnd +
Ana Out 13 Ana Out 14


+ Gnd +
Ana Out 15 Ana Out 16


DB-15 Connector (female jack mounted on chassis)


  1. Out-1               9.  +3.3 VDC
  2. Out-2               10.  Out-7
  3. Out-3               11.  In-1
  4. Out-4               12.  In-2
  5. Out-5               13.  In-3
  6. Out-6               14.  In-4
  7. Out-Common    15.  Out-8
  8. Ground


Inputs grounded to activate. The maximum input is 12 volts. The outputs are opto-isolated electronic relays. The maximum load is .5 amps at 50 volts.

Connect The JET67 to the Helix Console

Remove the screws from the Helix Monitor module on the far right side of the console using a Phillipshead screwdriver. There are two screws on the rear top edge of the module and four screws on the top of the module. You will find an access hole drilled into the front of the tray above the wrist rest for each module. Insert a screwdriver and gently push up to pop out the module.

Plug in the cable from the power supply in the RJ-45 jack labeled “Power.” Plug in the cable from the JetStream COM port in the RJ-45 jack labeled “Engine.”

There’s a thin wire that goes from the tray card to the cue speaker. If you pop it out by mistake, it’s easy to plug back in. There’s a three pin header labeled “speaker” on the tray card, but you will need to pop out the fader module next to the monitor to get to it.